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Frequently Asked Questions

How does fuel’d work?

Signing up for ‘fuel’d’ is a simple, easy, and effortless process. The first step is to download our app and provided the requested information including the details on your vehicle.

Once that is completed, schedule your first service with ‘fuel’d’ by selecting the date and time convenient to you to have your car serviced.

On the day of service, indicate on the app where your car will be. Leave the gas flap unlocked for your fill-up and we will do the rest.

For your convenience, we recommend scheduling your automobile (s) for a weekly service.

Once we have you scheduled, we will send you a reminder on the day of your service.

A member of our professionally trained team will arrive at your stated location and fill up your vehicle with premium gas.

Once your service is complete, ‘fuel’d’ will send you a text message containing your receipt.

Does someone take my car away?

No, a ‘fuel’d’ technician comes to your location. We service your car at your home, your work or any other designated location.

Cost

‘fuel’d’ pricing will always be less than gas stations. With no overhead, like gas stations, there is no extra cost to pass on to ‘fuel’d’ clients.

What gas do you provide?

‘fuel’d’ offers supreme plus/93

Payment

‘fuel’d’ does not accept cash, only visa, mastercard, debit

Characteristics of the Web App

Our versatile app will allow you to check your account, schedule your service, monitor your usage, and contact us directly, among other services.

Is the app safe to use?

Yes, your personal information is secured within our system.

No one can access or change your information

What are the safety protocols that ’fuel’d employs?

Safety policies for ‘fuel’d’ meets the standards required by large companies such as ExxonMobil.

Our professional team is trained and certified to perform your services.

‘fuel’d’ provides continuous training, monitoring, and coaching to ensure that every fuel’d customer has a quality experience.

Each of our ‘fuel’d’ Techs has undergone rigorous background checks and has passed required drug testing. Should there be a spill, our team has been hazmat trained.

Our gas trucks are unique and outfitted with an industry-standard spill kit.

‘fuel’d’ is contracted with Clean Harbors, if the need ever arose for their services.

Har far in advance do I have to schedule?

We ask that you schedule your services 4 hours in advance.

What social media do you have?

Instagram: getfueldapp

Facebook: Fueld App

Twitter: Fuel’d App

TikTok: fueldapp_

Do you have a corporate program?

YES